Frequently asked question

    For that you can get your invoices, No need to sign up, only need to enter your information and have access to your account as a customer of our companies available.

    To obtain the XML and the PDF your invoices should complete the following steps:

1. Click the button "Get Invoice"
2. Select the company from which you get your invoice,
   by clicking on the button access.
3. Enter your RFC of company or natural person on the User.
4. Enter the date of your purchase to in paragraph password,
   with the format YYYYMMDD.
5. Click on the "GO" button for access.
6. You can visualizeall invoices issued by the company for
   you, and can download the invoice of interest and print, it if you wish.

    Yes, you can access the invoices issued by the companies, as long as it is found, between our companies available.

    In order to get the invoices, you must wait than 24 to 48 hours after the day of purchase, because the invoices are not generated immediately.

    If your invoice does not appear among the available and it is been more than 24 hours, you can contact the company that it invoiced you and rectify its turnover.